Customer support
HELP FOR
EVERY ORDER.
Questions about an order, delivery, the product, or store policy? Use the verified customer-support details below.
Email customer supportsupport@thestorefront.ccSend an email ↗Change a delivery addressUpdate shippingChange the ship-to for a paid order ↗
BEFORE YOU
CONTACT US.
For an existing order, have the receipt email and order number available. For loss or transit damage, keep the packaging and carrier information. Do not send returns without written return instructions.
Store operator
GallopGlow is operated by TheOtherStore, the seller responsible for customer support, fulfillment, returns and refunds. Each item is one light-up horse leg band in your selected color. Photos showing four bands illustrate multiple units; a single purchase includes one band.